App / Casino
This page sets out the legal framework that governs your use of rajacyan — covering account access, data handling, and the scope of our obligations to you. Availability depends on local law and is open where your region permits access.
Our legal terms apply to every session that begins on rajacyan — from the moment you open the account page through each transaction you complete. The scope of these terms is shaped by the laws of your region; where local law restricts certain activity, those restrictions apply automatically and we will indicate this in your account dashboard after login. Payment context matters here. When you link GoPay, DANA, or OVO as your wallet method, the transaction flows through those providers under their own service terms as well as ours. We do not override third-party provider policies, but we are responsible for the account records on our side — the transaction history, wallet status, and access logs that sit inside your profile. If a provision of these terms conflicts with applicable Indonesia law, the local law takes precedence for residents in the affected region. We update these terms when regulatory or product changes require it; the current version is always the one shown on this page. Continuing to use the account after a published update means you accept the revised terms. If you do not accept a change, you may close your account by contacting support before the effective date.
GoPay wallet context
DANA transfer context
OVO e-wallet context
Local bank context
QRIS scan context
Not every element of your experience sits under the same legal umbrella. Here is a plain breakdown of what our policy covers directly, and where responsibility shifts to a different party.
Your login credentials, session history, and account status are fully within the scope of this policy. We control these records and you have the right to review, correct, or request deletion of them through your account settings or by contacting support.
Deposits and withdrawals processed through GoPay, DANA, OVO, Bank Transfer, or QRIS are governed jointly — our records cover the instruction and status we receive; the payment provider's terms govern their side of the transfer. Both sets of records are relevant in a dispute.
Game content supplied by PG Soft, Spadegaming, CQ9, and Habanero is covered by their respective content licences. We make it available in the lobby; the mechanics, prize structures, and display rules belong to each studio's own published specifications.
Links or integrations that route you to an external service — whether a payment gateway or an identity verification step — fall under that third party's own terms from the point of handoff. We are not liable for how external services handle your data once the handoff occurs.
Under this policy you have concrete actions available — not just passive acknowledgements. Your account dashboard after login is where most of these rights are exercised directly. You can view every transaction we have recorded against your wallet, including GoPay, DANA, and OVO movements; if a record looks incorrect, you can flag it from the same screen and our team will review it. Correcting personal details — email address, phone number, and linked payment method — is done through the account settings section. For changes that affect identity verification, the correction request goes through support and we will confirm the update in writing. You also have the right to ask what data we hold about you; submit that request through the support channel and we will respond within the timeframe required by applicable law in your region. Closing your account is a choice you can make at any point by contacting support, subject to any pending transaction that has not yet settled.
Open your account dashboard after login to see the full transaction log. Every GoPay, DANA, or QRIS movement is listed with its status and timestamp.
Update your email, phone, or linked wallet in account settings. Identity-linked corrections go through support and are confirmed in writing once processed.
If a term on this page is unclear or a record looks wrong, contact support with the specific transaction or clause in question. We respond to policy questions separately from general account help.
For data inquiries, account closure, or policy disputes, use the support channel listed on this page. Include your registered email so we can locate your account record without additional back-and-forth.
For policy questions, data requests, or account disputes, use the channels below. Include your registered account email and describe the specific issue so we can route it to the right team without delay.
Open the chat widget from any page while logged in. For legal and data inquiries, select the account support category from the menu so the request reaches the right team.
Send policy or data requests to our support address listed in your account dashboard. Include your registered email address and the specific clause or record you are asking about.
Many rights — transaction review, detail correction, and current policy version — are exercisable directly from your account dashboard after login without needing to contact support first.
Our approach to data handling is built around the information your account actually needs to function — login credentials, wallet linkage, and transaction records. We do not sell personal data to third parties, and we do not share it beyond what is required to process a transaction through GoPay, DANA, OVO, Bank Transfer, or QRIS.
We retain your account and transaction records for the period required by applicable law in your region. After that period, or after a verified account closure request, records are removed from active systems. The current retention period applicable to your account is shown in your dashboard settings.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies are used only in aggregate and are not tied to your personal identity. You can review and adjust cookie permissions from the settings panel in your account.
Access to your account is protected by the credentials you set. If you suspect unauthorised access, use the account settings page to change your password immediately and contact support. We will flag any login from an unrecognised device for your review.
To request a review of how your data is stored, or to dispute a policy decision, contact us through the support email listed in your dashboard. We confirm receipt and provide a written response within the timeframe required by local law.
Real questions from people reviewing this policy — answered plainly.
Yes, where local law in your region permits access. Availability depends on applicable Indonesia law and the eligible region you are accessing from. If your region restricts certain features, those restrictions appear in your account dashboard after login.
Submit a data inquiry through the support email listed in your account dashboard. Include your registered email address. We will respond within the timeframe required by applicable law in your region and provide a summary of the records we hold.
Yes. Basic details like email and phone number are editable in account settings. Changes that affect identity verification go through support and are confirmed in writing. Open the account settings page after login to see which fields you can update directly.
Records are retained for the period required by applicable law after account closure, then removed from active systems. Before closing, you can download your transaction history from the account dashboard. Contact support to initiate an account closure request.
We are responsible for the instruction and status record on our side. The payment provider — GoPay, DANA, or OVO — is responsible for their side of the transfer under their own service terms. Both records are relevant in a dispute; contact support with the transaction ID and we will coordinate with the provider.
We publish the updated version on this page and note the effective date at the top. If you are logged in, a notification will appear in your account dashboard. Continuing to use your account after the effective date means you accept the updated terms.