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These terms set out what you agree to when you open and use a rajacyan account — covering access, account conduct, transactions via GoPay, Bank Transfer, or QRIS, and how we handle disputes. Read through before your first session so you know where you stand.
Opening a rajacyan account means you have read and accepted the terms on this page. They govern every session — from first login to each transaction you complete through GoPay, Bank Transfer, or QRIS. We may update these terms when our service changes; the version shown here is current. Where we do update them, continued use of your account after the effective date counts as acceptance. These terms apply where local law permits access. If access to the platform is restricted in your region under applicable Indonesian law, eligibility depends on that local legal position — we do not represent otherwise. You are responsible for confirming that your use is permitted under the rules of your region. Accounts are personal; you may not share login credentials or operate more than one account per identity. Any account found in violation of that condition is subject to suspension. For your records, each transaction — whether through GoPay, Bank Transfer, or QRIS — generates an entry visible in your account wallet history after login.
Transactions via GoPay are logged in your account wallet and visible after login.
Bank Transfer entries appear in your transaction history; check your account for current status.
QRIS payments are recorded against your account in real time, visible in the wallet tab.
These terms cover your rajacyan account and the actions taken within it — not services run by third parties. Knowing the boundary helps when you need to raise a question or dispute.
Login credentials, session management, and account suspension or reinstatement fall under these terms. Questions about access go to our support team directly.
Deposits and withdrawals processed through GoPay, Bank Transfer, or QRIS are covered. Transaction records are shown in your account wallet after each completed action.
Game content from PG Soft, Spadegaming, CQ9, and Habanero is provided within the platform. These terms cover your access to that content, not the studios' own operating rules.
Payment processors, e-wallet providers, and any external links from our pages operate under their own terms. We are not responsible for third-party service conditions or availability.
Your account gives you direct access to several self-service steps without needing to contact support first. Transaction history, wallet balance, and account details are all visible after login — head to your account dashboard to review them. If a record looks incorrect, you can flag it through the dispute path described below. Account details like your registered email or linked payment method can be updated from the account settings page; follow the verification fields shown there and submit the change. For anything that the dashboard does not resolve — a suspended account, a transaction not reflected in your wallet, or a policy question — our support team handles those directly. Response routes and contact options are listed in the support section of this page. Requests related to your personal data, including what we hold and how it is used, can be submitted through the same contact path.
All wallet transactions are shown in your account dashboard after login. Filter by date or payment method to find a specific entry.
Email address and linked payment methods can be updated in account settings. Follow the verification steps shown in those fields.
If a transaction entry does not match what you completed, submit the details through our support contact path with the transaction reference visible in your wallet.
For account suspensions, policy clarifications, or data requests, contact our Indonesia support team using the channels listed below.
Policy and account questions are handled through these channels. For disputes or data requests, include your account reference so we can locate your records quickly.
Open the live chat icon from any page while logged in. Use this for account access issues and transaction questions.
Send policy, dispute, or data-related questions to our Indonesia support address. Include your registered email and the relevant transaction reference.
The Help Center in your account dashboard covers common policy questions, account settings steps, and wallet dispute submissions.
Account security and data handling are built into how rajacyan operates — not an afterthought. Here is what we keep, how we use it, and who to contact when you want to review or change it.
We retain your registration details, wallet transaction history, and session logs for as long as your account is active and as required by applicable rules. The current state of your data is shown in your account dashboard after login.
We use cookies to keep your session active and remember your account preferences across visits. You can review and adjust cookie settings through your browser, though some features depend on session cookies to function.
Access to your account is protected by your login credentials. We recommend using a unique password and reviewing your login history periodically from the account settings page. Notify us immediately if you see access you did not initiate.
To request a copy of your data, ask what we hold, or request a correction, contact our support team through the email channel listed on this page. Include your account reference so we can process the request without delay.
Questions we hear most from account holders about how these terms work in practice.
Yes. All transactions processed through GoPay, Bank Transfer, and QRIS within your rajacyan account are covered by these terms. Each completed transaction is recorded in your wallet and visible in your account dashboard after login.
When terms change, the updated version is posted on this page with a current effective date. Continuing to use your account after that date counts as acceptance of the updated terms. We recommend checking this page if you have not logged in for a while.
No. Each person may hold only one account. Accounts linked to the same identity are subject to suspension. If you have an issue accessing your existing account, contact support through live chat or email rather than opening a new one.
Open your account dashboard and locate the transaction in your wallet history. Note the transaction reference, then contact our support team by email or live chat with that reference included. We will review the entry against the payment record and respond through the same channel.
Your account dashboard shows wallet history, registered details, and session activity. For a full data request or to ask about retention, contact our Indonesia support team by email with your account reference. We handle data requests directly through that channel.
Access depends on local law and is available where local law permits. If your region applies restrictions to this type of platform under Indonesian regulation, eligibility is governed by that legal position. Check the current access conditions applicable in your area before opening an account.