App / Casino
This policy explains what data rajacyan collects when you create an account, how we use it, and what choices you have over your own records. It applies to account access through mobile browser or desktop, and covers transactions made via GoPay, Bank Transfer, or QRIS where local law and eligible regions permit.
When you register and access rajacyan, we collect the details you submit — your contact information, account credentials, and payment method identifiers for GoPay, Bank Transfer, or QRIS. We use this data to operate your account, process transactions, and route support requests to the right team. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required under applicable regulations in eligible regions. Where local law requires us to share data with regulatory bodies, we will do so only to the extent the law demands. We apply standard security controls to stored account records, including access restrictions on internal systems. Payment data linked to GoPay, QRIS, or Bank Transfer is handled through the payment rail itself and we do not store full card or wallet credentials on our own servers. If you want to know exactly which data points we hold, you can raise a request through the support channel listed below — we will respond within the timeframe our team is able to confirm at the point of contact. Availability of this service depends on local law and the eligible region you are accessing from.
Payment identifiers for GoPay transactions are processed through the GoPay rail; we retain only the reference needed to reconcile your account wallet.
Bank Transfer records are kept for reconciliation and transaction history visible in your account dashboard after login.
QRIS transaction references are stored against your account for dispute resolution; full payment credentials are not held on our servers.
This policy covers data processed directly by rajacyan. It does not extend to third-party services you reach from our platform, nor does it govern the data practices of payment providers like GoPay or your bank. The four areas below define what falls inside and outside its reach.
Any data you submit during registration, login, or account settings updates — including email, password, and contact details — falls fully within this policy.
Transaction references generated by GoPay, Bank Transfer, or QRIS payments appear in your account history and are covered here; the payment provider's own policy governs their side of the record.
Game session data and lobby navigation events collected for platform operation fall within this policy; game outcomes and RTP data belong to the individual game provider.
Links to external sites, payment provider dashboards, or support tools not operated by rajacyan are outside this policy's scope — check those services directly for their own terms.
You have a direct path to review, correct, and question the data rajacyan holds on your account. Log into your account dashboard to see the profile details and transaction history we hold — that is the fastest way to check what is recorded. If something is wrong, you can update most contact and profile fields directly inside account settings without contacting support. For records you cannot edit yourself — such as historical transaction references or identity verification data — reach out through the support channel below and we will review the request. Availability of data rights actions depends on local law and the eligible region you are accessing from. We do not respond to data requests submitted outside the official support channels listed on this page.
Your account dashboard shows the profile data and transaction history we hold. Log in and open the account settings section to see what is stored.
Most profile fields — email, phone, contact name — can be updated directly in account settings. Changes take effect immediately after you save.
For data you cannot view or edit yourself, contact us through the support path below. State your account email and the specific record you are asking about.
If you want to close your account and request data deletion, submit a written request via the support contact below. We will confirm the scope of what can be removed under applicable rules.
Privacy questions and data requests go to the channels below. Include your registered account email in any contact so we can locate your record quickly.
Open the live chat widget from your account dashboard for real-time support on privacy questions. Available for accounts in eligible Indonesia regions.
Send your data request or privacy question to our support address via the contact form on the site. Include your account email and the specific question or record reference.
The fastest route for most requests — log in, open account settings, and check what data is visible there before raising a support ticket.
Our approach to data security is operational and account-level. Here is what we apply across the platform.
We use cookies to maintain your login session and remember account preferences across visits. You can clear cookies in your mobile browser settings; doing so will log you out of your current session.
Access to your account requires the credentials you set at registration. We apply standard access controls on our internal systems so only authorized processes can read account records.
Account data is retained while your account is active and for the period required by applicable regulations in eligible regions. Inactive accounts may be subject to data review under our internal retention schedule.
If this policy changes in a way that affects your data rights, we will update this page. For questions about a specific change or to request an updated version of your data record, contact us through the support channels listed on this page.
Answers to the questions we hear most often about how rajacyan handles account and payment data.
We collect the contact details and credentials you submit at registration — your email address, phone number if provided, and the password you set. Once you add a payment method, we hold the transaction reference from GoPay, Bank Transfer, or QRIS to reconcile your account wallet.
We do not sell your data. We share it only where the law in an eligible region requires us to, or with the payment rail you use — GoPay, Bank Transfer, QRIS — to the extent needed to process a transaction. We do not share account data with advertisers or unaffiliated data brokers.
Log in and open your account dashboard. Your profile details and transaction history are visible there. If you need a record that is not shown in the dashboard, raise a request through our support contact and we will review what we can provide under applicable rules.
Most fields — email, contact name, phone — can be edited directly inside account settings after you log in. Historical transaction records and identity verification data cannot be self-edited; contact support to raise a correction request for those records.
We store only the transaction reference generated by GoPay or QRIS to match the deposit to your wallet. Full wallet credentials and payment authentication are handled by the payment provider's own rail. We do not store complete wallet or bank account numbers on our servers.
Data is kept while your account is active and for the period required under applicable regulations in eligible Indonesia regions. If you request account closure and data deletion through the support channel, we will confirm what can be removed and what must be retained under local rules.